The terms and conditions detailed below relate to the products
and services provided by IndigoJack Group.
means IndigoJack Group. “Company” means IndigoJack Group.
“Client” means the person or persons signing the contract or
purchasing the products and services of IndigoJack Group online
through the website www.indigojack.com
Right To Cancel
a contract is signed by you other than at the Company’s
premises, the Client is entitled to cancel the contract and
obtain a refund of any deposit. The Client can do this by
writing to us within seven days of the date on which the
contract was signed. The letter should be sent by recorded
delivery. No refund can be given to the Client for domain names
purchased in their business name or websites which have been
published to the world wide web within the seven day
Right to Cancel
We reserve the right to cancel the contract if: (1)The Client
makes frequent changes to the design brief which prevent the
website being completed within a reasonable time period-2
calendar months. (2)The Client
does not respond to our design queries which result in the
website design not being concluded satisfactorily.
The Client will
a. Have their site
published and be given access to their Control Panel and Webmail
Client will receive a refund less any expenses incurred by the
It is entirely at the
discretion of the Company, to choose the appropriate option.
the site has been published to the internet, you will be
responsible for it's contents in their entirety. It is therefore
in your interest to ensure that the information you send us to
add to your site is free for you to use. Beyond publication of
the site it is entirely your decision whether you retain the
site as it is or alter it. We will install a link on your site
which will direct visitors to us in order to report a bug. You
must not remove this link. We will repair free of charge bugs
resulting from our work but repair of bugs relating to
alterations to the site you have made will be subject to our
cannot be held responsible for any illegality arising from the
content of your site. It is entirely your responsibility to
obtain the necessary licenses, permits and insurance required
for your enterprise. If you have any doubts about these issues
please refer to the DTI website or read The Legal Guide To
Online Business by Susan Singleton (Law Pack Publishing).
strongly recommend that you do not publicise or have promotional
literature printed until the web site we design for you has been
thoroughly tested and is ready to be viewed. You should expect
to allow a week beyond publishing to lapse before your website
will be considered ready. We test your site extensively in our
test area however
there are errors that can occur when any site is moved
from one location to another and we will repair any defects
arising from such an act. We can not be held liable for any
expenses incurred by you for printing and publicity should you
choose to promote the web site before it has been 'passed'.
the design process we will contact you via email. You must read
and respond to our queries. We cannot be held responsible for
delays resulting from your failure to give us the information or
guidance that we may request from time to time.
part of all our packages we submit your site to search engines
and add meta tags, descriptions and titles to your web pages
to give your site the best possible chance for gaining a listing
on the majority of search engines. We can not control your
position on a particular search engine and we only have a
certain amount of control over which pages a search engine
chooses to list.
maintain a back up of your website in various formats for 2
years beyond publishing. If you wish us to release your website
to you for you to edit and maintain, the copy we keep will be of
the website in it's original state. If we retain editorial
control of the website there will be an up to date copy of the
site which could be immediately uploaded in the event of a
all-inclusive pricing structure does not include any upgrades
and extras applied to sites once published.
addition to the above conditions the following apply to our
MiniSite service. No refund can be given after a MiniSite has
been published to the world wide web. Clients are given Ftp
access to their website which means that they could download
their MiniSite at any time and save it to their computer.
Therefore no refund can be given.
hosting may be cancelled by the client at any time within the
billing period. No refunds will be given for part monthly use -
the hosting will be terminated at the end of the monthly billing
purchased, no refund can be given for
the domain name we purchase on a clients behalf. This is
a policy implemented by the UK domain name registration body.
Clients should contact Nominet UK if they have any queries
regarding this issue.
you cancel your MiniSite or BigSite order prior to publishing
but after the purchase of your chosen domain name, your domain
name will remain your property and any refund requested will
Buy Pixel Advertising
published to the PixelBuyPixel Homepage no refund can be given
should you then choose to cancel. After publication your website
link and keywords are deemed to have entered the public domain
and as such IndigoJack is not responsible for who views or
accesses your website by clicking on your pixel link.
promotion gifts apply to completed sales only i.e. published
websites. Promotional gifts will be withdrawn if an order is
cancelled prior to publication.
our valued customer your privacy is of the utmost importance to
us. The information you send to us is held securely and will not
be passed on to third parties in accordance with the Data
Protection Act 1998. None of your details will be passed on
to any other business or person not directly involved in the
processing of your payment. The personal details we request from
you are restricted to those we need for
the purpose of designing your website. Card payments are
processed by the PayPal online payment gateway. We do not
maintain a record of your card details. At your request your
personal details may be updated or removed at any time and we
would be happy to fulfil such a request.
As a valued user of our services your privacy is of the utmost
importance to us. The information you send to us is held
securely and will not be passed on to third parties in
accordance with the Data Protection Act 1998.
None of your details will be passed on to any
other business or person not directly involved in the processing
of your payment.
Any personal details we request from you are
restricted to those we need for the purpose of dealing
with your request.
Card payments are processed by the PayPal
online payment gateway. We do not maintain a record of your card
At your request your personal details may be
updated or removed at any time and we would be happy to fulfil
such a request.
If you sign-up to our Newsletter you will only
be sent Newsletters & information regarding our HomeWork
services and information.
If you place an order for a product, we will
only contact you via email through the course of the delivery
process and in response to your queries.
Comments, trackbacks, pingbacks and
forms submitted on this site will be identified by your IP
address. It’s sometimes possible to use these numbers to
trace/identify someone or the ISP or employer / educational
institution the IP address is registered to. Your IP address
could potentially be used in conjunction with other data to
identify you. If this is a concern please use an anonymous
browsing service (see
In general, it is not our practice to disclose
personal information to third parties. We may share personal
information we collect in the following circumstances:
- As required by law, such as in response
to a valid request from law enforcement.
- To designated third parties to resolve or
investigate abuse complaints or to enhance, add or maintain
functionality of this site
- When the information is related to
spiders or bots, usually when investigating technical
- For abusive users, we may release
information to assist in attempting to block the abusive
user or to complain to that user’s Internet Service
- If necessary to defend legal claims
against us by third parties.
- When we deem it necessary to protect the
property or rights of the user community, or this website.
You are required to give your email address
when you post a comment. We will not sell information collected
via this site, such as your email address, to third parties.
We implement reasonable security measures to
protect against unauthorized access to or interception of
personal information that we store or control. However, no site
can fully eliminate security risks and we make no guarantee that
the information that you provide us cannot be unlawfully
intercepted / accessed. Please notify us if any such security
will not use your email address to send you unnecessary emails.
We will only contact you via email through the course of the
design process and in response to your queries.
are not responsible for the content of external sites that are
not part of the IndigoJack Group websites.
IndigoJack Group we add search engine optimisation to all websites
designed by us and we also submit those websites to all the
major search engines on a bi-monthly basis. It is
not within the control or the
responsibility of IndigoJack Group to
guarantee a search engine listing or a particular
position on search engine listings.
c.We are not responsible for a website that fails to
attract any business. We are not responsible for the quality,
pricing or authenticity of the Products and Services offered for
sale on our clients websites.
Terms and Conditions have been constructed according to the Law
of England and Wales and any dispute with the Company should be
directed to the courts of England and Wales.
an explanation of any of the details contained within these
Terms and Conditions please contact us at any time.